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Forbo Flooring Systems

TAKING FLOORING THROUGH THE CEILING

Insight

Forbo is a company you probably know - even though you might not know it. It’s been in many places you’ve set foot in, from airports to restaurants, maybe even at your local sports centre. Established in the 1920s, they’re a global business that provides sustainable and unique flooring solutions for the likes of Yo! Sushi, Heathrow Airport and The National Trust. 

The foundation of their business is B2B and their commercial website, as a gateway to connect with architects, contractors and other end users, is crucial to generating leads.  

Forbo’s UK team asked us to help them with two key objectives: to elevate their online performance analysis capability and provide fresh direction for their digital marketing approach. Our early analysis led to an important finding:

“Opportunities were being limited by growing online competition in the sector and insufficient focus on search strategy.”

WHAT WE DID

To help the brand reach its potential, we recommended and developed a paid search/PPC (pay-per-click) strategy to enhance Forbo’s product range visibility. This was supported by regular performance analysis which provided insights in order to improve performance.

Results

Conversions
97
%
Cost Per Conversion Decreased By
51
%
Conversion rate
50
%

Multiply have been the perfect partner in helping us gain a deeper level of understanding of our data and make informed decisions about how to invest our digital marketing budgets. At an early stage, it was clear from our figures that there were opportunities to improve overall search performance, so PPC and organic strategies were put into place by Multiply and the results have been impressive.

Julie Dempster, Marketing Manager, Forbo Flooring UK Ltd.

© Multiply UK Ltd 2016

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