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Huggies® Pull-Ups®

Redefining the Childcare Category with Huggies® Pull-Ups®


Potty training. It’s an important development milestone in a child’s life. It can also be a very stressful period. Understandably, parents focus on pre-preparing with all the right essentials to ensure as smooth a transition as possible. Unfortunately, many don’t make use of Huggies® Pull-Ups® training pants. Why? It’s mainly due to a perception problem.

"Parents see training pants as an overpriced and unnecessary solution – they think nappies and potties are enough."

They think it’s enough to go ‘cold turkey’ and use nappies to keep children comfortably accident-free. But this approach generally proves more difficult and can hurt their confidence as they don’t learn on their own.

Complicating matters further, was the lack of visibility in-store for the potty training sub-category. Faced with a main competitor that was dominating shelves, and stuck in an aisle full of nappies and wipes, space is a premium for Pull-Ups®.

So, we needed to reshape potty training in the shopper setting, whilst educating parents that Huggies® Pull-Ups® is the right product for them. Our solution needed to be simple in execution but high in effectiveness.

“We challenged the norm with a dedicated potty training event – the first of its kind – to redefine the childcare sub-category and position Huggies® Pull-Ups® as category captains.”

Our idea was born from the understanding that baby events are hugely successful in driving incremental value by siting a number of products together from across different categories. This mechanic aids simple choice navigation between offers, with minimal consideration to enable quick and easy purchase decisions around multiple stock-up items for shoppers.

Leveraging this behaviour, we focused on creating our own Potty Training event, tapping into parent’s natural desire to stock up for the period, and take the
opportunity to position Huggies® Pull-Ups® as a core essential, among more potty training items.

What We Did

To get real results, the event would need to meet both our objectives and those of our retailer partners. So we worked closely with them, combining our brand messaging and our products with their extensive shopper offering. Here are the three pillars that contributed to our success:

The Finale

The campaign was so successful, it secured another gondola end placement for Pull-Ups® and two further event gondola ends for the remaining Huggies® childcare brands in 2017. Our fruitful partnership has also led to permanent categorisation opportunities within baby care, across the Huggies® portfolio. Talk about long term impact!




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