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Sharpening performance by quizzing

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Insight

 

Working in the financial and retail sector, we’ve long been aware of the importance of employees having accurate and up-to-date product and service knowledge.

The benefits of this are clear: if employees can retain key product knowledge in their heads throughout the year they’ll be fully equipped to hold successful conversations with their customers.

Providing self-check quizzes on a regular basis is a great way to embed knowledge and identify any weaknesses across a company. Make it slick, fun and easy to use on a mobile or tablet on the way to work and it starts to sounds like a winner.

What we did

We created a short, sharp and engaging user experience, supported by fully customisable MI for managers.

Mobile and tablet users

Results

Brainbox is being used by a variety of clients in the financial and FMCG sector to maintain and improve product and service knowledge. 

Feedback has been overwhelmingly positive.  Here’s what users have said about Brainbox:

I love the fact that we have questions on the day and time that suits our needs.”

An excellent tool that allows you to keep knowledge alive frequently – it’s competitive and fun.”

Really easy to use. Motivates me to do the questions as there is great banter amongst the team.”

Responsive design shown on various devices

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